Navigating the array of services and features we offer at QC Tax and Accounting can be overwhelming. If you’re finding it challenging to pinpoint exactly how we can support your specific financial needs, we’re here to help clarify and guide you.
FAQ
FAQ
General Question
Bookkeeping
Tax
What kind of tax-related questions can I ask my tax team?
You can ask about IRS letters, quarterly estimates, eligible deductions, and staying current on tax rules and changes. Our Tax Advisors will respond within one business day year-round.
Will you file my personal taxes?
Yes, we will file both personal federal and state income tax returns.
OnBoarding Process
What is the onboarding process like?
We’ll review your bookkeeping setup, secure your login credentials, and create a financial calendar to ensure the timely completion of bookkeeping tasks.
How will QC access my financials?
You can upload documents to QC Portal or email them directly to your dedicated bookkeeper. Then, provide us with a Guest Login to your bank account, and we’ll take care of the rest.
Is on-site support available?
We provide online bookkeeping services, which improve accounting operational efficiency and minimize accounting support costs by working remotely.
Is cloud accounting safe?
Yes, cloud accounting is secure. We use accounting software that protects our clients, such as QuickBooks and Sage 100 Contractor.
How does QC safeguard my data?
We secure client usernames and passwords using QC Portal, which provides a 256-bit SSL encryption for confidential documents between the bookkeeper and client. Files are encrypted at rest, which is the same level of encryption found in online banking and shopping.
Pricing
How can I choose the right pricing plan?
Check our pricing options (Basic/ Full/ Premium) or we can help you choose during our first meeting.
Can I cancel QC services anytime?
Yes, with 30 days’ notice.
How do I communicate with my bookkeeper, accountant, or advisor?
Our services are virtual so we communicate with clients via email, phone, or even zoom video call.
What’s the cost of bookkeeping services?
Choose the plan that fits you best or we’ll customize a proposal for you.
What is flat-rate pricing?
It means no surprise accounting costs, and we aim for efficiency, speed, and strong client relationships.
Can I change my subscription plan?
Yes, we can help you switch to the right plan when your business needs change.
What’s your pricing structure? Are there custom options?
Our pricing is based on the scope and scale of your operations. We offer standard packages, but we’re flexible and can tailor our services and pricing to meet specific needs.